The challenge
The Belgian Cancer Registry collects, analyses and manages cancer data across Belgium, a mission that is crucial for research, policy and quality improvement in healthcare. As the organisation grew, so did its complexity. Collaboration between domains needed to become clearer, and there was a growing need for more structure in roles and responsibilities. The BCR was not simply looking for support on individual projects, but for a partner who could think along with them at a strategic level.
The collaboration
Threon started by facilitating a series of strategic workshops that went beyond classic project follow-up. Together with the BCR team, objectives were sharpened, priorities were set and the organisation’s way of working was examined from a helicopter perspective. These workshops brought people together, created shared understanding and led to clear, concrete choices.
Threon did not limit itself to planning, monitoring or reporting. They immersed themselves in the organisation: how decisions were made, how teams worked together and where responsibilities lay.
One concrete example of this approach was the mapping and definition of the domain manager role: responsibilities, expectations, decision-making authority and collaboration with other roles. Major steps were set towards the clear delineation of this role, which has already created more clarity both for the domain managers themselves and for the broader organisation. In the upcoming months, this collaborative effort between threon and BCR will be continued.
The results
The Belgian Cancer Registry today benefits from greater strategic clarity, improved collaboration between teams and clearly defined roles and responsibilities. The insights generated during the workshops continue to influence day-to-day operations. Rather than a one-off project, the collaboration has resulted in a fundamental strengthening of the organisation, with threon acting not as a classic consultant, but as an engaged partner bringing together strategy, organisation and people.